Policy

SJR TYRES Warranty Policy (Applicable only to Tyres sold and used within the territory of India)

Sudarshan Auto Industries (SAI) assures that every product manufactured and marketed under the brand name SJR is warranted to be free from defects in terms of quality of material or workmanship, in its first tread life and warranty period. That assurance is warranted by SAI as per the below warranty guidelines.

Two wheeler Tyres.

SJR 2 wheeler and farm tyres carry a warranty against defect in material or workmanship for a period of 60 months or until 85% wear of non-skid tread depth (whichever occurs first). All such defective tyres under warranty will be replaced on a pro-rata tread wear basis.

Farm tyres

SJR farm tyres carry a warranty against defect in material or workmanship for a period of 60 months or until 85% wear of non-skid tread depth (whichever occurs first). All such defective tyres under warranty will be replaced on a pro-rata tread wear basis.

Three wheeler Tyres

SJR tyres carry a warranty against defect in material or workmanship for a period of 36 months or until 85% wear of non-skid tread depth (whichever occurs first). All such defective tyres under warranty will be replaced on a pro-rata tread wear basis.

E-Rickshaw Tyres

Small Commercial Vehicle ( SCV) tyres

SJR small commercial tyres carry a warranty against defect in material or workmanship for a period of 36 months or until 85% wear of non-skid tread depth (whichever occurs first). All such defective tyres under warranty will be replaced on a pro-rata tread wear basis.

• The warranty shall apply only to new and original SJR Product.

• The warranty is applicable for all SJR authorized point of sales e.g. dealers and distributors. Conditions for Normal Warranty does not apply to

1. Repairable or Irrepairable Accidental Road Damage like a cut, snag, bruise, impact damage or puncture.

2. Damage due improper mounting or demounting of the tyre, tyre/wheel imbalance or improper repair;

3. Damage or irregular wear due to Mechanical irregularity in the vehicle such as wheel misalignment.

4. Failures of tyres due to fitment or usage with incompatible/improper valves, rims or wheels.

5. If tyres are subjected to speeds and load higher than recommended on the tyre side walls.

6. If tyres are used under conditions of under-inflation, over-inflation, improper maintenance or other abuse.

7. Improper storage.

8. Tyres with intentional damage, manipulations of if tyres are re-treaded or re-grooved

The SJR Product warranty does not include/provide compensation for loss of time or usage of vehicle, inconvenience or incidental or consequential damages. Tyre presented for claim remains the property of the owner/consumer. SAI accepts no responsibility for loss of, or damage to, tyres which are in the custody or control of a SJR authorized tyre dealer for inspection purpose for warranty adjustment. After the tyre is accepted for claim it becomes the property of Sudarshan Auto Industries. Additionally, the cost of fitting, balancing, and any other service charges and applicable taxes has to be borne by consumer in case of accepted claim.

Apart from the warranty stated in the warranty policy, there is no other guarantee, warranty, or liability, express or implied, applicable to the SJR products. No representative has authority to make any other representation, promise, agreement except as stated herein.

SAI reserves the right to revise the Terms and Conditions of the warranty policy without prior notice.

SJR TYRES Un-conditional Warranty Policy (Applicable only to Tyres sold and used within the territory of India)

2-Wheeler tyres As an additional benefit to customers, SAI also offers a special warranty on 2 wheeler tyres for failures due to non–manufacturing defects, i.e. in the unlikely instance that a SJR tyre becomes unserviceable due to reasons like Run-flat, Concussion/Impact Damage, Rim Digging, Scoring or becomes non-Repairable through cuts, Sat on Rim and Sat on Rim. This unconditional warranty is NOT APPLICABLE to Fitment Damage.

Farm tyres

As an additional benefit to customers, SAI also offers a special warranty on farm tyres for failures due to non–manufacturing defects, i.e. in the unlikely instance that a SJR tyre becomes unserviceable due to reasons like Run-flat, Concussion/Impact Damage, Rim Digging, Scoring or becomes non-Repairable through cuts, Sat on Rim and Sat on Rim. This unconditional warranty is NOT APPLICABLE to Fitment Damage.

Tyres with such failures will be covered under warranty till 24 months or 50 % of tread depth wear (whichever is earlier) and will be replaced on the basis pro rata tread wear basis.